BG4 Inc. Return/Exchange Process and Policy

We're committed to your total satisfaction. If, for any reason, you're not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within thirty business days of receipt of the item(s). Some exceptions may apply, so please refer to the return policy below.

To receive a full credit for your purchase or to exchange merchandise please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags by BG4 Inc. will be returned to purchaser at their expense and no refund will be issued. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment.

BG4 Inc. will charge a 15% restocking fee if an item is returned without first receiving a Return Goods Authorization (RGA). To obtain an RGA and details on how to return or exchange merchandise please contact customer service at sales@bengordonstore.com. Be sure to include your name, order number, and your reason for returning the items in your email.